Privacy Policy
Introduction
Kutis London Clinic ("we", "us", "our"), based at 260 Pentonville Rd, London N1 9JY, is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and the rights you have over it, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect the following types of information when you contact us, book a consultation, or use this website:
- Contact details, such as your name, email address, and phone number
- Booking and appointment information
- Medical and health information relevant to your treatment, collected during consultation
- Communications you send us, including via email, phone, or Instagram
- Technical data such as IP address and browser type, collected automatically when you visit this website
How We Use Your Information
We use your information to:
- Arrange and manage consultations and treatments
- Communicate with you about appointments, aftercare, and follow-ups
- Maintain accurate medical and treatment records
- Respond to enquiries submitted through this website or social media
- Meet our legal and regulatory obligations as an aesthetic medicine practice
Special Category Data (Health Information)
Because we provide medical aesthetic treatments, some of the information we collect, such as your medical history, is classed as "special category data" under UK GDPR. We only collect and process this information with your explicit consent, and where necessary to provide safe and appropriate care, and in accordance with our confidentiality obligations as a clinical practice.
How We Share Your Information
We do not sell your personal data. We may share limited information with trusted third parties where necessary, such as payment processors, appointment scheduling tools, or, where legally required, regulatory bodies. Any third party we work with is required to protect your data in line with UK GDPR.
How Long We Keep Your Information
We retain medical and treatment records for as long as required by relevant clinical and regulatory guidance for aesthetic practices in the UK. Other personal data, such as enquiry or booking details, is retained only as long as necessary for the purpose it was collected.
Your Rights
Under UK GDPR, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data, subject to our legal and clinical record-keeping obligations
- Object to or restrict certain processing of your data
- Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, contact us using the details below.
Cookies
This website may use cookies or similar technologies to support basic functionality and, where applicable, embedded content such as Instagram or YouTube. You can control cookies through your browser settings.
Security
We take reasonable technical and organisational steps to protect your personal information against unauthorised access, loss, or misuse.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Kutis London Clinic
260 Pentonville Rd, London N1 9JY
Aestheticsbyjuan@gmail.com
+44 7445 212103
This policy is provided as a general template and should be reviewed by a qualified legal professional before publication, particularly given the clinic's handling of medical and health-related data.